Legal
Refund Policy
Last updated: 4 October 2026
We want you to be happy with Readvo PRO. If you aren’t, you can get a full refund within 14 days of buying your subscription, and within 14 days of each renewal. You don’t need to give a reason.
How to ask for a refund
Readvo PRO on the web is sold by Paddle, our online reseller and the Merchant of Record for all our orders, so Paddle processes refunds:
- request a refund at paddle.net, where you can find your order with the email address you paid with, or
- email us at hello@readvo.app from that address, and we’ll arrange the refund with Paddle.
The money goes back to your original payment method. Depending on your bank, it can take 5–10 business days to arrive. A refunded subscription is cancelled, so you won’t be charged for it again, and your account goes back to the free plan.
After 14 days
You can cancel at any time from Manage subscription in your Readvo account menu, or with the link in your receipt email from Paddle. Cancelling stops the next renewal, and you keep PRO until the end of the period you’ve paid for. A period that’s already under way isn’t refunded after the 14 days, unless the law requires it or our Terms of Service say so (for example, if we stop offering Readvo on the web).
Purchases in the iOS app
Subscriptions bought in the Readvo app for iPhone and iPad are sold by Apple, so Apple handles their refunds. You can request one at reportaproblem.apple.com.
Your legal rights
This policy doesn’t affect your rights under consumer protection law.